Using the SENTRI Lane

SENTRI card holders are authorized to use the SENTRI lane when traveling between the US and Mexico in either direction by land. The SENTRI pass will expedite border crossing and clearance. Border crossing points have one lane reserved for SENTRI use only and some will also designate a second lane if needed. A car can only use the SENTRI lane if all passengers (including children and infants) have a valid SENTRI card and passengers have nothing to declare at customs.

Upon reaching the US - Mexico border by car or on foot, SENTRI card holders should pull into the SENTRI lane and hold their cards before the card reader. After they scan their cards, they should stop at the customs booth for a visual check from the customs officer. If not selected for a random check, they can proceed to crossing the border. SENTRI card holders cannot use the SENTRI lane if they are traveling with persons without SENTRI cards in the car. 

Refund Policy

Did you change your mind about using our service? The quickest way to get a refund is to email [email protected] We will process your refund within 24 business hours. There is no need to go via PayPal to get your refund - this will be a lot slower and can take up to several weeks if you make a chargeback.

Please note we refund in full for applications not submitted or processed.

Expedite Q Consultancy Services Ltd

Expedite Q Consultancy Ltd is not affiliated with any government body. We offer paid assistance with services offered by the government – you decide whether to use us or go to the government directly. You can find all government services at a lower cost on the official website. Our expertise is to explain the government jargon and simplify the application process

Service Benefits

  • Advice and guidance over which travel program is the right one for you
  • All questions answered by email within 24 hours
  • No crashing online forms
  • No perplexing government jargon
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  • Advice on documents required for applications and interviews
  • Assistance with application denials
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